Frequently Asked Question

Can I charge my EV in the rain or bad weather?

Yes. EV chargers and connectors are designed with safety standards that make them weather-resistant. Charging in the rain, snow, or other conditions is completely safe as long as you use approved charging stations and follow basic precautions, such as keeping the connector clean and undamaged.

How do I start a charging session?

Starting a charging session is simple. First, park at an available station and plug in your vehicle. Then, use the WattUp app or follow the on-screen instructions at the charger to begin. Once confirmed, charging will start automatically and you can track progress in real time.

What connector types do your chargers support?

Our chargers are compatible with the most common connector types, including CCS (Combined Charging System) and CHAdeMO for fast charging, as well as the standard J1772 connector for Level 2 charging. This ensures that nearly all EV models on the road today can charge seamlessly at our stations.

Do I need to download an app to charge?

While downloading the WattUp app gives you the best experience—such as real-time station availability, payment, and tracking—you don’t always need it to charge. Most of our stations also allow you to start a session by tapping a contactless payment card or following on-screen instructions.

How long does it take to fully charge my EV?

It typically takes 4–10 hours with a Level 2 charger or 20–60 minutes with a DC fast charger to fully charge your EV, depending on the model and battery size.

What vehicles are compatible with your network?

Our network supports nearly all electric vehicles, including major brands like Tesla (with adapter), Nissan, BMW, Ford, Volkswagen, Hyundai, Kia, and more. As long as your EV uses a standard connector such as CCS, CHAdeMO, or J1772, you can charge seamlessly at our stations.

Can I charge my EV in the rain or bad weather?

How do I start a charging session?

What connector types do your chargers support?

Do I need to download an app to charge?

How long does it take to fully charge my EV?

It typically takes 4–10 hours with a Level 2 charger or 20–60 minutes with a DC fast charger to fully charge your EV, depending on the model and battery size.

What vehicles are compatible with your network?

Can I charge my EV in the rain or bad weather?

How do I start a charging session?

What connector types do your chargers support?

Do I need to download an app to charge?

How long does it take to fully charge my EV?

It typically takes 4–10 hours with a Level 2 charger or 20–60 minutes with a DC fast charger to fully charge your EV, depending on the model and battery size.

What vehicles are compatible with your network?

Can I charge my EV in the rain or bad weather?

How do I start a charging session?

What connector types do your chargers support?

Do I need to download an app to charge?

How long does it take to fully charge my EV?

It typically takes 4–10 hours with a Level 2 charger or 20–60 minutes with a DC fast charger to fully charge your EV, depending on the model and battery size.

What vehicles are compatible with your network?

Can I charge my EV in the rain or bad weather?

How do I start a charging session?

What connector types do your chargers support?

Do I need to download an app to charge?

How long does it take to fully charge my EV?

It typically takes 4–10 hours with a Level 2 charger or 20–60 minutes with a DC fast charger to fully charge your EV, depending on the model and battery size.

What vehicles are compatible with your network?

Future-Ready? Let’s Keep in Touch

First Name

Last Name

Phone Number

Message

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Frequently Asked Question

Future-Ready? Let’s Keep in Touch

Quick Links

Company

Others

Social