Privacy Policy
Last update : 20 April, 2025
1. Information We Collect
We collect information to provide a better user experience, improve our services, and ensure the security of our platform.
a. Information You Provide Directly
- Name, email address, phone number
- Business or property information (if applying to host a charger)
- Payment details (if using premium services)
- Messages or inquiries submitted via forms or email
a. Information You Provide Directly
- Name, email address, phone number
- Business or property information (if applying to host a charger)
- Payment details (if using premium services)
- Messages or inquiries submitted via forms or email
2. How We Use Your Information
We use your information to:
- Name, email address, phone number
- Business or property information (if applying to host a charger)
- Payment details (if using premium services)
- Messages or inquiries submitted via forms or email
3. Sharing and Disclosure
We do not sell or rent your personal information under any circumstances. However, we may share your data with trusted third parties who assist us in operating, maintaining, and improving our website and services. This includes partners such as Webflow, analytics providers, and secure payment processors, all of whom are contractually obligated to handle your data responsibly and in accordance with industry-standard privacy and security practices.
In certain situations, we may be required to share your information to comply with legal obligations. This may include responding to court orders, subpoenas, or lawful requests from government authorities. Additionally, if our business undergoes a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.
We may also share your information with affiliates or strategic partners, but only if you have given us your explicit consent to do so. In all cases, we ensure that any third party we share data with is committed to maintaining the confidentiality, integrity, and security of your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze site usage, and deliver targeted content. You can control cookie preferences via your browser settings.
Types of cookies we use:
- Essential cookies – Required for core site functionality
- Analytics cookies – Help us understand visitor behavior
- Preference cookies – Remember user settings for convenience
5. Data Retention
We retain your personal information only for as long as it is necessary to fulfill the specific purposes for which it was collected, including providing our services, maintaining legal and regulatory compliance, resolving disputes, and enforcing our policies. The duration for which we store your data may vary depending on the nature of the information and the context in which it was collected. In some cases, we may retain certain information for an extended period if required by law, for tax or accounting purposes, or to safeguard against potential legal claims.
Once your personal data is no longer needed, we take appropriate steps to ensure it is securely deleted, anonymized, or removed from our active systems. We regularly review the data we hold and apply secure data disposal practices to protect your privacy and prevent unauthorized access or misuse. Our goal is to retain your information only for as long as it provides value to you or is required for operational or legal reasons, and no longer.
6. Your Rights and Choices
Depending on your location (e.g., under GDPR or CCPA), you may have certain rights, including:
Types of cookies we use:
- The right to access the personal data we hold about you
- The right to correct, update, or delete your data
- The right to object to processing or request data portability
- The right to withdraw consent at any time (for opt-in services)
- The right to file a complaint with a data protection authority
To exercise any of these rights, please contact us
7. Data Security
We implement robust technical and organizational measures to protect your data. This includes:
- SSL encryption for data in transit
- Secure servers with access controls
- Regular software updates and vulnerability scans
- Role-based access control for internal systems
Despite our efforts, no method of online transmission or storage is 100% secure, so we encourage you to contact us immediately if you suspect any misuse of your data.
8. Third-Party Services and Links
Our website may include links to third-party websites, applications, or services that are not owned or operated by Wattup USA. These links are provided for your convenience and to enhance your user experience. However, once you leave our website or interact with these third-party platforms, any personal information you provide is subject to their privacy policies and terms of use—not ours.
We do not control and are not responsible for the privacy practices, content, or security of any third-party websites or services. These external platforms may collect data independently or use tracking technologies that we do not manage. We strongly encourage you to read and understand the privacy policies of any third-party websites you visit before submitting your information or engaging with their services.
9. Children’s Privacy
Protecting the privacy of young users is extremely important to us. Our website and services are not intended for children under the age of 16, and we do not knowingly collect, solicit, or process personal data from individuals in this age group. If we become aware that we have inadvertently collected personal information from a child under 16 without verified parental consent, we will take prompt action to delete the data from our records.
10. Policy Updates
We may revise or update this Privacy Policy from time to time to reflect changes in our business operations, technology, legal obligations, or user feedback. Updates may be necessary to align with evolving privacy laws or to clarify how we collect and use data. When we make changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you through prominent announcements on our website or via email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Continued use of our website and services after changes to the policy have been posted will constitute your acceptance of those changes.