Accessibility Statement
Last update : 24 August, 2025
Our Commitment
We are committed to ensuring that our website and digital services are usable by everyone, including people with disabilities. Our goal is to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and other applicable standards.
Accessibility Features
To make our website more accessible, we have implemented:
- Keyboard navigability for users who don’t use a mouse
- Alt text for meaningful images and non-text content
- Proper color contrast to improve readability
- Responsive design for better screen reader and mobile support
- Consistent heading structure for better navigation
Ongoing Efforts
Accessibility is an ongoing priority. We regularly audit our site using tools such as WAVE, Lighthouse, and Screen Reader testing to identify and fix accessibility issues. Our team is continuously working to improve user experience and meet evolving accessibility standards.
We also stay informed about the latest accessibility guidelines and legal requirements to ensure full compliance and inclusion. As technologies and user needs evolve, we adapt our digital experiences to serve everyone—regardless of ability—so that our services remain fair, transparent, and usable by all.
Charging Stations
Wattup USA works with policymakers to develop standards and regulations related to accessible charging, and we aim to meet all applicable requirements for the deployment and operation of accessible EV charging stations. As regulations are adopted, we will provide local resources to help our customers design and deploy charging equipment in line with best practices and regulations, to ensure anyone who drives an EV can use our stations.
Need Help Accessing Content?
If you experience any difficulty accessing parts of our website or have suggestions on how we can improve accessibility, we want to hear from you. We are here to help and will do our best to provide the information you need in an accessible format.
Third-Party Content
While we strive to ensure full accessibility across all areas of our website, there may be instances where third-party integrations, embedded tools, or external platforms do not fully conform to accessibility standards. These elements—such as interactive maps, payment processors, or video players—are developed and maintained by external providers, and we may have limited control over their accessibility features.
Feedback
Your feedback is vital in helping us improve. If you find any barriers while using our website, please let us know so we can address them as quickly as possible.